Delivery Information
SCENAR Health uses the Australia Post Registered Mail System to deliver your order.
All Parcels will be delivered to the provided address and will require a signature on receipt. It is recommend to provide a work address for delivery if no one is home during business hours.
Parcels will be plain and unmarked for privacy and security. They will be dispatched on the same day the order is received providing the order is received before 12:15pm (EST) and goods are in stock. If the item is not in stock, allow extra 2-3 working days for shipment. If we are unable to deliver within this time frame you will be contacted with an adjusted delivery date.
Delivery Time Table Within Australia: For precise delivery guidelines please visit http://www.australiapost.com.au/
Outside Australia
Air Mail can take up to 14 days for Delivery.
Please note extra postal chares will apply.
We use Australia Parcel Post for all our international orders. Please note we are not responsible if parcel are held at customs or lost during transit. We do offer Fedex for shipment in which all parcel are trackable at every point during transit and custom clearance is done before shipment. Please contact us if you wish to send via Fedex.
Delivery Charges Within Australia
A flat delivery charge of $20 is charged on all devices, blankets and blanket accessories. Please do not use our online facility to order if you wish to combine postage.
Delivery Charges Outside Australia
Charges for freight will be at cost and based on the tables set out by Australia Post . To confirm rates prior to ordering please visit http://www.australiapost.com.au/
Any further inquiries related to delivery can be sent to admin@scenarhealth.com